Towards Trustworthy Human-AI Collaborations

Event Description

Abstract: As intelligent systems become more integrated into human environments, fostering trustworthy human-AI collaboration presents a pressing challenge. In this talk, I examine the interplay between an agent's performance and social dynamics in shaping trust in human-AI interactions. My approach combines testbed development, behavioral prototyping, and user study design to create controlled experimental setups that capture real-world interaction complexities, such as ambiguity, multi-agent dynamics, and conflicting goals.

I illustrate this with a recent VR study on multi-user interaction with an autonomous vehicle (AV). Moving beyond dyadic interactions, the study probes human perspectives from the roles of a pedestrian, driver, and AV passenger, all interacting with the AV simultaneously at an ambiguous all-way stop sign intersection. We compare interactions with efficient and prosocial AV behavior strategies, revealing diverging trust perceptions and preferences across user roles. These insights inform a broader research trajectory focused on balancing performance with social considerations in designing trustworthy human-AI collaborations.

Bio: JiHyun Jeong is a postdoctoral researcher at Cornell University working on human-computer interaction and human-robot interaction. Her research develops prototypes and methods to explore performance and social factors that influence collaboration and trust between humans and artificial agents. She holds a Ph.D. and MPS in Information Science from Cornell University, and a BSc in Computer Science and Engineering from Korea University. She is a recipient of an honorable mention for best paper at DIS.

Zoom: https://stonybrook.zoom.us/j/98738234619?pwd=djJFQXBWbkpmblZDT25zNlVMYWpCQT09

Meeting ID: 987 3823 4619
Passcode: 474618

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