CSE 600 Seminar Series | Fall 2025
Abstract:
We often talk about AI as if it begins with a dataset and ends with an application. But behind every model lie two sets of actors who are rarely acknowledged in technical documentation: the workers who train AI systems and the researchers who try to make sense of them. This talk brings both groups into view.
Dr. Ben Zhang will offer an on-the-ground examination of the prevailing values and invisible labor that underpin commercial AI production and data production. Drawing on ethnographic research inside AI data annotation centers in China, he introduces the concept of precision labor to unpack the labor dimension of constructing, managing, and performing technical accuracy. This concept highlights the hidden and excessive labor required to reconcile the ambiguity and uncertainty involved in AI training. A precision labor lens challenges the legitimacy and sustainability of the relentless pursuit of technical accuracy, raising new questions about its consequences and implications.
On the other end of the pipeline, as LLMs become embedded in society, social scientists like Dr. Jieshu Wang is scrutinizing their potential biases while employing them as research tools. She will present her recent work auditing LLM responses across different contexts, revealing that LLMs exhibit varying levels of environmental awareness and disproportionately reward institutional prestige in peer-review simulations. She also demonstrates how LLMs can serve as useful tools in social-science pipelines, e.g., extracting location information, inferring demographics, parsing citations, mapping social networks, and analyzing occupational data.
By placing these two worlds side by side - the labor of training AI and the scholarly efforts to study it - we show why responsible AI should go beyond the deployment phase - emphasizing fairness audits, and model explainability. It requires reimaging the values, labor regimes, and social science practices that shape AI systems from annotation to analysis.
Bios:
Dr. Jieshu Wang is an interdisciplinary researcher studying the human and social dimensions of artificial intelligence (AI) and how people can thrive in an AI-integrated future. She combines computational methods with qualitative insights to trace technology trends and understand their broader societal impact. She earned her Ph.D. in Human and Social Dimensions of Science and Technology from Arizona State University, after earlier degrees in Civil Engineering, Economics, and Science and Technology Studies. She has also worked as a patent examiner, an editor at a popular science magazine, and co-founded Synced (机器之心), an AI-focused media company in China. Her research looks both backward and forward. Backward-looking, she examines how AI are created, who creates them, and who is missing from the process. Forward-looking, she studies how AI is transforming the way we live, connect, invent, work, and adapt, as well as how AI might help address challenges such as climate change and workforce transitions.
Dr. Ben Zhang is an Assistant Professor in the Department of Technology. His research explores the production and sociotechnical impacts of AI systems in critical areas such as work, health, and sustainability. Drawing from his background in Human-Computer Interaction (HCI), Human-Centered AI, and Science and Technology Studies (STS), he employs a life-cycle-centered approach to holistically examine the promises and harms of these systems and to inform the design of responsible AI infrastructures across their development, deployment, and governance. Ben received his Ph.D. in Information Science from the University of Michigan. Ben's work has been supported by competitive awards and fellowships, including the University of Michigan Rackham Predoctoral Fellowship and the Weizenbaum Fellowship. His research has appeared in premier computing venues, including ACM CHI, ACM CSCW, and AAAI ICWSM.
Location: NCS 120